Customer Service are important part of working process. They are the first who communicate…
Despite (or thanks to) of the fact of just how massive the expansion of the IT industry has been in the last couple decades, finding new talent is not easy.
In fact, as far as we know from some of our own stats we keep track of, there are on average approximately 120 people per just 1 opening in the industry.
Which ultimately means that the job of sorting through such a variety gets tough at times.